1.Q: What is the minimum order quantity (MOQ) of the product?
A: The MOQ varies for different product categories. For shoes, it is usually 1 pair per style; for clothing, it is 1 piece per style; for bags, it is 1 piece per style. Specific details can be negotiated.
2.Q: How long does the production cycle take?
A: For regular orders, it takes about 2 to 3 days. For customized design orders, an additional 7 to 15 days are required for sample confirmation.
3.Q: Does it support customized design or brand OEM?
A: Yes, it supports. Customized services such as Logo printing, color scheme adjustment, and material replacement are available. Design drafts or specific requirements need to be provided.
4.Q: What material options are available? Are they environmentally friendly?
A: The materials include PU leather, genuine leather, cotton, polyester, etc. Some products support environmentally friendly materials (such as recycled fibers, water-based coatings). For more details, you can consult us.
5.Q: Do the products meet international quality certification standards?
A: The products have passed certifications such as ISO9001 and BSCI, and comply with regulations such as REACH in Europe and CPC in the United States. Inspection reports can be provided upon request.
6.Q: Can free samples be provided?
A: Samples can be provided, but the sample fee and freight need to be paid. The amount can be deducted from the order amount after placing a bulk order.
7.Q: What are the payment methods?
A: T/T, letter of credit (L/C), and PayPal are supported. A 30% advance payment is required, and the balance should be paid in full before shipment.
8.Q: How to ensure product quality?
A: The entire production process includes three quality inspections (raw materials, semi-finished products, finished products). Third-party inspection is supported. For quality issues, return or replenishment can be negotiated.
9.Q: Does it provide OEM/ODM services?
A: OEM (original equipment manufacturing) and ODM (original design manufacturing) are supported. The team can assist with design development, sampling, and mass production.
10.Q: How are logistics and packaging arranged?
A: Standard export packaging (neutral or customized boxed) is provided. Sea freight, air freight, and express delivery are supported. We can assist with customs declaration and document processing.
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